Platform
Customer app
Your own app on iOS and Android, under your laundry's name. Four taps from service to payment.
01
They find your app under your name.
Your listing on the App Store and Google Play, your logo, your colours.
Nothing in it says doobi, and nothing in it offers them another laundry.
02
They book in under a minute.
Your catalogue at your prices, per item or per bag, shoes and mixed orders in one basket.
Or the bag goes first and is counted at intake, for the customer who has no intention of listing shirts on a phone.
03
They choose when.
Pickup and drop-off slots, offered against the address they are ordering to and the turnaround the service actually needs.
Express where you offer it, and nothing offered that your floor cannot deliver.
04
They say how they like it.
Scent, starch, crease, ghetra style, rules for a particular garment, an instruction for the driver.
Saved once, and on every order afterwards without being asked again.
05
They pay the way they pay here.
Card through Tap with 3-D Secure, Apple Pay, Benefit, cash on delivery, or the wallet they have topped up.
Which of those they are offered is your decision, not ours.
06
They watch it come back.
Live status as the order moves, the history of everything before it, and a complaint with a photograph attached if something is wrong.
The conversation happens inside your app, with your name on it.
Where the order goes next
An order placed here appears in the Admin Control Panel and is routed in the Driver app. Status flows back live.
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