Platform
The complete platform behind a modern laundry.
Five connected products keep the counter, the floor, the road and the office in step. Under your brand.
One order, five products, no re-typing.
01
Ordered
Customer app · POS till
02
Collected
Driver app
03
Processed
Laundry Management App
04
Returned
Driver app · POS till
05
Settled
Admin Control Panel
Customer app
Your own app on iOS and Android, listed under your laundry's name.
- Your branding throughout, and your own store listings
- Per-item and per-bag pricing, quick pickup, repeat and recurring orders
- Personalisation: scent, starch, crease, Ghetra style, special requests
- Scheduled pickup and delivery slots, with live order tracking
POS till
Walk-in trade at the counter, on the same catalogue and prices the app runs on.
- Customer lookup by phone, with the full service catalogue
- Per-branch order numbers, order editing, admin-only cancellation
- Discounts, express surcharge, VAT and payment-method capture
- Pay now or pay on collection
Driver app
Pickups and deliveries grouped into routes that make sense, with a record of every handover.
- Route grouping by area and time slot, on a route and calendar view
- QR scanning, live status and live location on route
- Proof of pickup and delivery: photos, signatures, timestamps
- Cash-on-delivery capture, shift start and end
Laundry Management App
The shop floor. Every garment accounted for from the moment it arrives.
- Tag and scan garments at intake, with item counts on the ticket
- Track through wash, press and ready-for-delivery
- Pre-wash and post-wash photos, with instructions and notes on the job
- Counter intake for walk-in customers, alongside app orders
Admin Control Panel
One dashboard for the whole business, with its settings in your hands.
- Every order, customer and driver in one place
- Role-based access for owners, managers and staff, with a full audit log
- Pricing, services, promotions and plans, all changed by you from the dashboard
- Branches, drivers, vehicles, shifts, cities and countries
By operation
The work, job by job.
Six pages, one for each part of an operating day. Each follows the work across whichever products do it, instead of describing one app at a time.
You change it. Not us.
The platform is configuration, not a fixed program. What a fixed program would make you file a ticket for, you do yourself, in the dashboard, with no code change and no waiting on us.
You change it, from the dashboard
What you sell.
Your catalogue is yours to write: add a service, edit one, retire one, in Arabic and English.
What you charge.
Prices, discounts, delivery fees, fees and thresholds, VAT and your currency.
When you deliver.
Turnaround, timings, pickup and delivery windows, how many orders each window takes, and the zones you cover.
How the floor runs.
Rename wash, press and ready, or add stages of your own, and set the thresholds that flag a late order.
Who sees what.
Staff accounts, roles and branch permissions, and which reports each role can open.
What the customer is offered.
Plans, coupons, referral bonuses, banners, the wording of every message, and which payment methods are on.
We set it up with you
What we do is the heavy lifting that gets you there: your apps built under your own name, your first catalogue and prices loaded from your brief, your zones mapped with you, your staff trained before go-live, and hosting, updates and support after it.
Connected to your books.
Zoho Books sync carries contacts, sales orders, invoices, credit notes and payments into your books. No re-keying at month end.
Payments run on the rails your customers already use: Tap, Apple Pay and Benefit, with 3-D Secure on card payments.
The questions asked about the platform itself.
What exactly is white-labelled?
The customer app, its store listings and every screen carry your brand. Ours appears once, as a small "powered by doobi" mark.
Is the platform fully bilingual?
Arabic and English throughout, with full right-to-left layout, for your customers and your staff.
Your laundry. Your app. Your customers.
Five products, one order. Twenty minutes to see them working on yours.