By operation
Serve the walk-in without leaving the system.
A ticket at the counter, a receipt in hand, and the order already in today's totals.
01Counter and walk-ins
Open a ticket in seconds.
A returning walk-in is looked up by phone number, and their counter history comes with them.
History, addresses and preferences are on the ticket before the bag is opened.
Included capabilities
- Customer lookup by phone number
- The full service catalogue at the counter
- Per-branch order numbers
- Order editing, admin-only cancellation
- Per-item and per-bag pricing
- Shoes and mixed orders on one ticket
02Counter and walk-ins
A receipt, and a reprint when it goes missing.
Thermal receipts print at the counter: a customer copy and a store copy.
When one goes missing, a reprint takes seconds, from the order record.
Included capabilities
- Thermal receipts at the counter
- A customer copy and a store copy
- Reprints from the order record
03Counter and walk-ins
The money is worked out on the ticket.
Discounts, the express surcharge and VAT are applied on the ticket itself.
Nobody reaches for a calculator, and nobody writes a total on the bag.
Included capabilities
- Discounts and the express surcharge
- VAT on the ticket
- Payment method captured on the order
- Pay now, or pay on collection with settlement tracking
- Cash, card and Benefit at the till
What you change yourself, and what we set up.
The counter is configuration, not a fixed program. What you sell, what you charge for it, and when you deliver it are yours.
You change it, from the dashboard
Configuration, not code. Changed in your own dashboard, with no code changes and no waiting on us.
- Your catalogue: add a service, edit one, retire one, in Arabic and English
- Your prices, and the discounts you put against them
- Delivery fees, other fees, and the thresholds that trigger them
- Your branches, each with its own settings and its own order-number format
- Staff accounts, and what each role can see and do
- The wording of the messages your customers get, and which features are switched on
We set it up with you
Part of onboarding, and supported after you go live.
- Your till, running under your own name
- Your first catalogue and price list, loaded from the brief you send us
- Counter staff trained before go-live, on your own configured system
- Hosting, updates and support
In more detail.
Open any of these for the full capability list.
Each till sees its own branch.
Access is branch-scoped: a till signs into its own branch and sees its own orders.
Daily sales run per branch, and export to Excel for reconciliation.
- Branch-scoped access, per till
- Daily sales per branch
- Excel export for reconciliation
The walk-in is on the platform.
A ticket opened at the counter is priced from your catalogue, numbered per branch and counted in the day's sales.
No notebook beside the till.
The counter is not a separate system.
A till ticket is priced and numbered from the settings you keep in the Admin Control Panel, and its sales appear in the same daily report.
Related operations
See the counter run.
Bring your busiest hour and we will run it through the till.