By operation
Send the van out on a route, not a list of addresses.
Windows the customer picks, stops in a sensible order, and proof at every door.
01Delivery and routing
A route, not a list of addresses.
Pickups and deliveries group by area and by slot, so the day becomes a route.
The stops arrive in order, with the days ahead already on the calendar.
Included capabilities
- Pickups and deliveries grouped by area and slot
- The day's stops, in order
- Scanning at the stop
- The days ahead, on the calendar
- Slots offered by address
- Express delivery, where you offer it
What you change yourself, and what we set up.
Where you deliver, what you charge to deliver there, and when: all yours, and all still yours long after go-live.
You change it, from the dashboard
Configuration, not code. Changed in your own dashboard, with no code changes and no waiting on us.
- Your delivery zones, redrawn whenever the operation changes
- Your delivery fees
- Pickup and delivery windows, and how many orders each one takes
- Turnaround and timings
- Driver accounts
- The wording of pickup and handover messages, and which features are switched on
We set it up with you
Part of onboarding, and supported after you go live.
- Your first zones, mapped with you before go-live
- The driver app, whether the driver is yours, contracted or a partner's
- Drivers trained before go-live
- Hosting, updates and support
02Delivery and routing
Everyone sees the same status.
When the driver moves, the customer's app and the dashboard move with them.
Nobody has to ring the shop to ask where the bag is.
Included capabilities
- Live status in the customer app
- The same status on the dashboard
- Live driver location while a run is open
03Delivery and routing
Proof at every door.
A photo, a signature and a timestamp are captured at pickup and again at handover.
A disputed delivery starts from a record, not from two recollections.
Included capabilities
- Photo and signature at the door
- Timestamped pickup and handover
- Cash on delivery captured against the order
- Shift start and end, per driver
In more detail.
Open any of these for the full capability list.
Reassign mid-route.
A van breaks down, a driver calls in sick, a stop has to move to the afternoon.
Orders are reassigned from the dashboard while the day is still running, and the customer sees the new status.
- Orders reassigned from the dashboard, mid-day
- A stop moved to a later slot
- The customer sees the new status
You do not need a fleet to start.
The app does not ask whose payroll the driver is on.
Employed, contracted, or a third-party logistics partner: same routes, same live status, same proof at the door.
Many operators start with contracted drivers and only later decide whether to bring delivery in-house.
- Drivers on your own payroll
- Contracted drivers
- A third-party logistics partner
The van is the middle of the journey, not the whole of it.
Routes are built from orders in the customer app and driven in the driver app.
Related operations