Admin Control Panel

The counter, on the same system as everything else.

• POSOpens tickets for walk-in customers at the counter, priced from the same catalogue the app orders use.
• POS SalesThe counter's sales register: every sale rung through POS, listed and ready to reconcile.

Every order, and the capacity to take it.

• OrdersEvery order in the operation, from the app or the counter, with its status, its history and the customer behind it.
• SlotsSets your pickup and delivery windows, and how many orders each window takes.

The customer record, and everything attached to it.

• UsersEvery customer on your books: name, number, addresses and order history, kept in your database, not someone else’s.
• ComplaintsLogs each complaint against the order it belongs to, and tracks it until it is closed.
• Amenities LogA record of the amenity items issued along with orders.
• ReviewsYour customers’ ratings and comments, collected order by order, readable in one place.

What you sell, and what you charge for it.

• ServicesYour service catalogue and price list: the services you offer and the prices you set.
• CouponsCreates the promo codes customers redeem at checkout, and sets the rules for each one.

Recurring plans, in standard and Pro tiers.

• SubscriptionsEvery customer on a plan: who joined, which plan, and where it stands.
• Subscription PackagesDefines the plans themselves: what each one includes and what it costs.
• Pro SubscriptionsThe subscriptions running on the Pro tier, tracked separately from the standard plans.
• Pro PackagesDefines the Pro-tier plans and their pricing.

Where the money is accounted for.

• TransactionsA record of every payment across the platform, order by order.
• WalletEach customer’s balance, with the history of everything that went in and out of it.

The drivers and their routes.

• DriversDriver accounts, the routes assigned to them, and the handover records they collect at every door.

How you talk to customers inside your own app.

• BannersThe promotional banners your customer app displays, set from the dashboard.
• FAQThe questions and answers shown in your customer app, written and edited by you.
• Push NotificationsComposes and sends notifications to your customers on push, SMS and WhatsApp.

The structure of the business: branches, roles, and a record of changes.

• LaundriesEvery branch registered under one head office, each with its own details and settings.
• AdminsStaff accounts and role-based access: who signs in, and what each role can see and do.
• SettingsThe platform’s operating configuration, kept in one place.
• Activity LogAn audit trail of the system: who did what, and when.